Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee for all products purchased through our official website. If your audio experience isn’t hitting the right notes, we make the return process simple and hassle-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Gear

  Securely pack your headphones or earbuds in their original packaging, ensuring all accessories and cables are included.

• 4.
  Drop Off and Track

  Affix the label to your package and drop it off at any authorized carrier location; your refund will be processed once our warehouse verifies the contents.